Your privacy matters. Menopause Baddie ("we," "us," or "our") is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information — first name and email address when you join our waitlist or become a member.
- Payment information — processed securely through Stripe. We do not store your payment card details on our servers.
- Communications — messages or inquiries you send to us.
We also collect certain information automatically when you visit our site, including:
- Browser type, device type, and operating system
- Pages visited and time spent on those pages
- Referring URLs and general geographic location (country/region)
2. How We Use Your Information
We use the information we collect to:
- Send you membership updates, event invitations, and club announcements
- Process membership payments and manage your account
- Respond to your questions and support requests
- Improve our website, products, and services
- Comply with legal obligations
We will never sell your personal information to third parties.
3. Email Communications & Klaviyo
When you join our waitlist or subscribe to updates, your email address and name are stored in Klaviyo, our email marketing platform. Klaviyo processes data in accordance with its own privacy policy. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.
4. Payment Processing & Stripe
Membership payments are processed by Stripe, Inc. When you complete a purchase, you are subject to Stripe's privacy policy and terms of service. We receive confirmation of successful payments but do not have access to your full payment card details.
5. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your experience, understand how visitors interact with the site, and deliver relevant content. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the site.
6. Data Sharing
We share your information only with trusted service providers necessary to operate our business — including Klaviyo (email marketing) and Stripe (payment processing) — and only to the extent required to provide those services. We may also disclose information when required by law or to protect our legal rights.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you request deletion of your data, we will honor that request subject to any legal requirements to retain certain records.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at support@menopausebaddies.com.
9. Children's Privacy
Menopause Baddie is designed for adults. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected such information, we will delete it promptly.
10. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our site after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out:
- Email: support@menopausebaddies.com
- Website: menopausebaddies.com